What is the difference between “optioned” tour and “confirmed” tour? The “optioned” tour means that, in response to a request, its feasibility and/or availability is being checked; while “confirmed” tours mean that availability and/or feasibility are already been verified and payment, even a deposit, been made.
What does “optioned” tour mean? The availability and feasibility of the request is verified and in no way implies its confirmation.
What does “confirmed” tour mean? It is tour for which a deposit or the full amount has been paid. For bookings requiring confirmation, you’ll have to wait for the booking confirmation email. Confirmation will arrive within 72 hours of receipt of the booking request
I’m not sure, can I still opt for a tour? Sure! You can safely opt out of the tour and cancel the option if you’re no longer interested.
How do I make the option lapse? It is very simple: just do not confirm the payment
I confirmed a tour but changed my mind or date It is possible to change tours or dates without penalty up to 48 hours before the start of the tour itself.
Can I cancel my tour/booking? You can cancel a confirmed tour up to 24 hours before the start by charging only for the costs incurred for booking tickets and visits;
My reservation has been cancelled, what do I do? You will be offered another date or the full amount will be refunded.
Is my payment secure? Yes, it is. We use an online payment system that is internationally recognized and completely secure. This system protects against scams and unauthorized transactions by encrypting your payment information.
I left my credit card number In case the booking is not confirmed, you will not be charged any amount on the chosen payment method.
Can I make changes to my booking? It depends on the type of change required
Why should I book in advance? To avoid the risk of no longer finding availability especially now in the post-COVID19 period where places for boat, catamaran, rubber dinghy excursions and as regards transfers are very limited.
Why should you also book accommodation with us? Because we guarantee you the most suitable type of accommodation for the type of experience you want to enjoy at the best quality/price ratio.
Why include the transfer? To avoid unnecessary waste of time looking for a parking space with related costs and arrive directly at the meeting point of the tour.
Can I book on the phone? MyloveMaremma is an online booking service but it is also possible to book on the phone.
MyMaremma nasce con lo scopo di raccontare la terra di Maremma,nellaToscana meridionale fino alla Tuscia laziale, tra natura selvaggia, storia millenaria, acque termali,borghimedievali,
marecristallino, antiche tradizioni e sapori unici.
MyMaremma is a brand of "MyLoveItaly Travel&Experiences" Fully Licensed Italy Incoming Travel Agency. Authorization GR160869 Issued by the Region of Lazio, Italy; via Nomentana 314, 00185 Roma; via Cave antiche 32, 01016 Tarquinia (VT). Vat number n°/P.IVA n° IT02333560569. Insurance RC Nobis Filodiretto n°1505002618/C; Fondo di Garanzia 2020/1.3004 "Il Salvagente" AIAV